
In effect as amended on 9 July 2026. It defines how we process and protect the personal data of the site's users.
This Personal Data Privacy Policy (hereinafter – the Privacy Policy) applies to all information that this site, on which the text of this Privacy Policy is posted, may obtain about the User, as well as to any programs and products hosted on it.
1.1 The following terms are used in this Privacy Policy:
1.1.1. "Site Administration" – employees authorized to manage the site and acting on its behalf, who organize and (or) carry out the processing of personal data, and also determine the purposes of processing personal data, the composition of the personal data to be processed, and the actions (operations) performed with personal data.
1.1.2. "Personal data" – any information relating to a directly or indirectly identified or identifiable natural person (the personal data subject).
1.1.3. "Processing of personal data" – any action (operation) or set of actions (operations) performed with personal data using automation tools or without the use of such tools, including collection, recording, systematization, accumulation, storage, updating (renewal, modification), extraction, use, transfer (dissemination, provision, access), depersonalization, blocking, deletion, and destruction of personal data.
1.1.4. "Confidentiality of personal data" – a requirement, mandatory for the Site Administration to observe, not to allow their deliberate dissemination without the consent of the personal data subject or the existence of another lawful basis.
1.1.5. "Site User (hereinafter – the User)" – a person who has access to the site via the Internet and uses this site for their own purposes.
1.1.6. «Cookies» – a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends back to the web server each time in an HTTP request when trying to open a page of the corresponding site.
1.1.7. "IP address" – a unique network address of a node in a computer network built on the IP protocol.
2.1. The User's use of the site means acceptance of this Privacy Policy and the terms of processing the User's personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the site.
2.3. This Privacy Policy applies only to this site. The Site Administration does not control and is not responsible for third-party sites that the User may access via links available on this site.
2.4. The Site Administration does not verify the accuracy of the personal data provided by the site User.
3.1. This Privacy Policy establishes the Site Administration's obligations regarding the deliberate non-disclosure of the personal data that the User provides in response to various requests of the Site Administration (for example, when registering on the site, placing an order, subscribing to notifications, etc.).
3.2. The personal data permitted for processing under this Privacy Policy is provided by the User by filling out special forms on the Site and usually includes the following information:
3.2.1. the User's surname, first name, and patronymic;
3.2.2. the User's contact telephone number;
3.2.3. email address (e-mail);
3.2.4. the User's place of residence and other data.
3.3. The Site Administration also makes efforts to protect the Personal Data that is automatically transmitted while visiting the site's pages:
IP address; information from cookies; information about the browser (or other program that accesses the site); access time; addresses of visited pages; the referrer (address of the previous page), etc.
3.3.1. Disabling cookies may result in the inability to access the site.
3.3.2. The site collects statistics on the IP addresses of its visitors. This information is used to identify and resolve technical problems and to monitor the correctness of the operations carried out.
3.4. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is not subject to deliberate disclosure, except for the cases provided for in clauses 5.2 and 5.3 of this Privacy Policy.
4.1. The Site Administration may use the User's personal data for the purposes of:
4.1.1. Identifying the User registered on the site in order to place an order and (or) conclude an Agreement.
4.1.2. Providing the User with access to personalized resources of the site. 4.1.3. Establishing feedback with the User, including sending notifications and requests concerning the use of the site and the provision of services, and processing requests and applications from the User.
4.1.4. Determining the User's location to ensure security and prevent fraud.
4.1.5. Confirming the accuracy and completeness of the personal data provided by the User.
4.1.6. Creating an account for making purchases, if the User has consented to the creation of an account.
4.1.7. Notifying the site User about the status of an Order.
4.1.8. Processing and receiving payments, confirming tax or tax benefits, disputing a payment, and determining the User's eligibility for a credit line.
4.1.9. Providing the User with effective customer and technical support in the event of problems related to the use of the site.
4.1.10. Providing the User, with their consent, with product updates, special offers, price information, newsletters and other information on behalf of the site or on behalf of the site's partners.
4.1.11. Carrying out advertising activities with the User's consent.
4.1.12. Providing the User with access to third-party sites or services of this site's partners in order to receive their offers, updates or services.
5.1. The processing of the User's personal data is carried out without a time limit, by any lawful means, including in personal data information systems with or without the use of automation tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular courier services, postal organizations, and telecommunications operators, solely for the purpose of fulfilling the User's applications placed on the site under the Public Offer Agreement.
5.3. The User's personal data may be transferred to authorized state authorities only on the grounds and in the manner established by applicable law.
6.1. The User undertakes to:
6.1.1. Provide correct and truthful information about personal data necessary for using the site.
6.1.2. Update or supplement the provided personal data information in the event that this information changes.
6.1.3. Take measures to protect access to their confidential data stored on the site.
6.2. The Site Administration undertakes to:
6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.
6.2.2. Not disclose the User's personal data, except for clauses 5.2 and 5.3 of this Privacy Policy.
6.2.3. Block the personal data relating to the relevant User from the moment of the request of the User or their legal representative, or of the authority for the protection of the rights of personal data subjects, for the period of verification, in the event that inaccurate personal data or unlawful actions are discovered.
7.1. The Site Administration is liable for the deliberate disclosure of the User's Personal Data in accordance with applicable law, except for the cases provided for in clauses 5.2, 5.3 and 7.2 of this Privacy Policy.
7.2. In the event of loss or disclosure of Personal Data, the Site Administration is not liable if this confidential information:
7.2.1. Became public knowledge before its loss or disclosure.
7.2.2. Was obtained from a third party before it was received by the Site Administration.
7.2.3. Was obtained by third parties through unauthorized access to the site's files.
7.2.4. Was disclosed with the User's consent.
7.3. The User is liable for the lawfulness, correctness and truthfulness of the Personal Data provided in accordance with applicable law.
8.1. Before filing a lawsuit in court over disputes arising from the relationship between the site User and the Site Administration, it is mandatory to file a claim (a written proposal for the voluntary settlement of the dispute).
8.2. Within 30 calendar days from the date of receipt of the claim, the recipient of the claim notifies the claimant in writing of the results of the review of the claim.
8.3. If no agreement is reached, the dispute will be referred to a judicial authority in accordance with applicable law.
8.4. Applicable law governs this Privacy Policy and the relationship between the User and the Site Administration.
9.1. The Site Administration has the right to make changes to this Privacy Policy without the User's consent.
9.2. The new Privacy Policy takes effect from the moment it is posted on the Site, unless otherwise provided by the new version of the Privacy Policy.
Profair Solutions LLP – an authorized distributor of Donaldson Ultrafilter in the Republic of Kazakhstan.
Address: Republic of Kazakhstan, 050059, Almaty, Samal-2 microdistrict, building 58, block A, 6th floor
Phone: +7 (727) 339-33-09 – Email: sales@profair.kz
For questions regarding the processing of personal data, you can contact us using the contacts provided.